1. Information We Collect
We collect information you provide directly: name, email address, shipping address, and payment information when you make a purchase. We also automatically collect usage data such as pages visited, time spent, and device information.
2. How We Use Your Information
- To process and fulfil your orders
- To send order confirmations and shipping updates
- To send marketing emails (only with your consent)
- To improve our website and customer experience
- To comply with legal obligations
3. Data Sharing
We do not sell your personal data. We share information only with service providers who assist in our operations (payment processors, shipping companies, email service providers) and only as necessary to provide the service.
4. Cookies
We use essential cookies for website functionality (shopping cart, authentication) and analytics cookies (with your consent) to understand how visitors use our site.
5. Data Security
We implement industry-standard security measures including SSL encryption, secure servers, and regular security audits. Payment card data is processed by PCI-DSS compliant providers — we never store card numbers on our servers.
6. Your Rights
You have the right to access, correct, or delete your personal data at any time. Contact us at support@layli.in to exercise these rights.
7. Contact
For privacy concerns, contact us at support@layli.in or write to: Layli, Residency Road, Srinagar, J&K 190001, India.